FAQs
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FAQs
Have Any Questions On Your Minds! Asked Questions
We offer a variety of internet plans to suit different needs, ranging from basic packages for casual browsing and streaming to high-speed options for gaming and heavy usage. You can find detailed information about our plans and pricing on our website.
You can reach our customer support team 24/7 by calling our toll-free number, chatting with us online through our website, or sending an email to hello@dopenets.com. Our friendly and knowledgeable representatives are always ready to assist you.
Our installation process is quick and hassle-free. Once you sign up for a plan, we’ll schedule a convenient time for our professional technician to come to your home, set up your equipment, and ensure everything is working perfectly before they leave.
Yes, we frequently offer discounts and promotions for new and existing customers. You can check our website or subscribe to our newsletter to stay updated on our latest deals and special offers.
Absolutely! You can upgrade or downgrade your plan at any time by contacting our customer support team. They will help you choose the plan that best fits your current needs and make the necessary adjustments.
In the rare event of a service outage, our technical support team is available 24/7 to resolve the issue as quickly as possible. You can report an outage by calling our support number, and we'll keep you updated on the status and expected resolution time.
